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Atharv Gopaluni
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DECA: Hospitality and Tourism Operations Research

In 2021/2022, I, alongside a partner, worked to improve the employee experience at MaggieMoo's Ice Cream and Creamery. We interviewed employees in several rounds to glean everything we could from their experience. We presented a plan to judges on improving their experience. The business did actually end up using these plans as well.


Graphics & Presentation

While my partner did a majority of the writing and content for the project, I did most of the graphic design and visual aspect to the project. These are posters we eventually printed out and used for our presentation in front of the judges.

Presentation Posters

This is two different graphics in one. The one on the left is a cheat sheet concept we designed for the employees-in-training to have an easy guide to learn how to serve customers. The business did end up using a very similar cheat sheet. The one on the right is a graphic I used to show the costs of our proposed plan alongside the Return On Investment on our proposal.

Second Presentation Posters

We ultimately achieved top ten in the world in our event of Hospitality and Tourism Operations Research. These are just a few of the graphics we used for our 20 page essay. Contact me for more details if desired.

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